Alva Clinica Dental
According to our open methodology, this clinic scored 65/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #10 of 16 ranked clinics · Last checked: 25 September 2026
65/100
Positions by Rating Profile
- Overall Transparency & Trust#1065/100
- Best for Expats#966.3/100
- Best for Dental Implants#1058/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1046.7/100
- Best English-speaking Clinics#972.3/100
- Best for Families / Children#272.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anaesthesia/sedation info found on clinic website.
Summary
Plaza Marina clinic offering implants, endodontics, periodontics, orthodontics, veneers and pediatric dentistry, using Sirona CAD-CAM technology for same-day crowns. Bilingual website lists dentists and their specialties with WhatsApp contact; prices are not published.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 1.5 of 8 verifiable points (missing: mentioned for: best dentist Puerto Vallarta; mentioned for: English speaking dentist Puerto Vallarta; mentioned for: dental implants Puerto Vallarta; mentioned for: emergency dentist Puerto Vallarta; mentioned for: Puerto Vallarta dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed Treatments page read in full; no price figures [alva-clinica-dental-deepen-12] | 0/2 |
| ✗ | Filling price listed No price figures anywhere on the site [alva-clinica-dental-deepen-13] | 0/2 |
| ✗ | Crown price listed No price figures anywhere on the site [alva-clinica-dental-deepen-14] | 0/2 |
| ✗ | Implant price listed No price figures anywhere on the site [alva-clinica-dental-deepen-15] | 0/2 |
| ✗ | Consultation price listed No consultation fee or free-consultation statement found; a review reports a paid $600 charge just to be quoted [alva-clinica-dental-deepen-2] | 0/2 |
| ✗ | X-ray / imaging price listed No imaging price found on any page read [alva-clinica-dental-deepen-16] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [alva-clinica-dental-refresh] | 6/6 |
| ◐ | Google review volume [alva-clinica-dental-refresh] | 2.5/3 |
| ✓ | Review recency [alva-clinica-dental-refresh] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 7 of the 10 reviews read carry an owner reply, 4 of them to reviews from the last 12 months; the latest reply is dated 2026-08-12 (to a review of 2026-08-10). [alva-clinica-dental-deepen-19] [alva-clinica-dental-deepen-17] | 2/2 |
| ✓ | No recurring complaints The lowest-rated Google reviews read different matters (a filling that fell out twice, told in two reviews by one patient, a crown that needed several fittings, a consultation fee not announced in advance, a rude dentist); 1–2★ ratings are 7 of 217 (3.2 %), so no complaint repeats. [alva-clinica-dental-deepen-19] | 2/2 |
| ✓ | No suspicious review patterns Accounts have real history, dates spread over years, rating not uniform [alva-clinica-dental-deepen-3] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence Not found on TripAdvisor; no TripAdvisor link on the clinic's own site [alva-clinica-dental-deepen-4] [alva-clinica-dental-deepen-5] | 0/0.5 |
| ✓ | Other review platforms Reviewed on WhatClinic, listed as Clínica Dental Plaza Marina (same Plaza Marina unit, phone and principal dentist) [alva-clinica-dental-deepen-6] | 0.5/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✗ | Emergency care Full treatments page read; no same-day/emergency wording [alva-clinica-dental-deepen] | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Saturday hours published [alva-clinica-dental-deepen-18] | 1.5/1.5 |
AI & Search Visibility
1.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Puerto Vallarta", "English speaking dentist Puerto Vallarta", "dental implants Puerto Vallarta", "emergency dentist Puerto Vallarta", "Puerto Vallarta dental clinic for expats".
| ✗ | Mentioned for: best dentist Puerto Vallarta Not present in the top web results for "best dentist Puerto Vallarta" on 2026-09-25. [alva-clinica-dental-deepen-7] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Puerto Vallarta Not present in the top web results for "English speaking dentist Puerto Vallarta" on 2026-09-25. [alva-clinica-dental-deepen-8] | 0/1 |
| ✗ | Mentioned for: dental implants Puerto Vallarta Not present in the top web results for "dental implants Puerto Vallarta" on 2026-09-25. [alva-clinica-dental-deepen-9] | 0/1 |
| ✗ | Mentioned for: emergency dentist Puerto Vallarta Not present in the top web results for "emergency dentist Puerto Vallarta" on 2026-09-25. [alva-clinica-dental-deepen-10] | 0/1 |
| ✗ | Mentioned for: Puerto Vallarta dental clinic for expats Not present in the top web results for "Puerto Vallarta dental clinic for expats" on 2026-09-25. [alva-clinica-dental-deepen-11] | 0/1 |
| ✗ | Structured data on website No JSON-LD or qualifying microdata found on any page read [s1] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Fernando Penalva [s1] [alva-clinica-dental-doclic] | General Dentistry | not verified |
| Dra. Karla Sarmiento [s1] [alva-clinica-dental-doclic] | Periodontics and Implantology | not verified |
| Dra. Diana Andalon [s1] [alva-clinica-dental-doclic] | Pediatric Dentistry | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://puertovallartadentist.com/ |
|---|---|
| Phone | +52 322 221 0165 |
| +52 322 229 9843 | |
| https://www.facebook.com/alvadentalclinic | |
| Google Maps | Map listing |
| Address | Francisco Medina Ascencio S/N, Plaza Marina Local G 26, Marina Vallarta, 48335 Puerto Vallarta, Jalisco |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://puertovallartadentist.com/ | Homepage, treatments, about and contact pages read; no structured-data script or schema.org itemtype markup | 2026-09-25 |
| alva-clinica-dental-refresh | https://www.google.com/maps/place/Alva+Cl%C3%ADnica+Dental+Plaza+Ma… | most recent visible review ~2 months before check (~Jun 2026) | 2026-08-25 |
| alva-clinica-dental-doclic | https://cedulaprofesional.sep.gob.mx/cedula/presidencia/indexAvanza… | Searched SEP RNP for 'Fernando Penalva' on 2026-08-25; cedulaprofesional.sep.gob.mx refused the connection (ECONNREFUSED) — registry unreachable, could not verify or falsify the cédula. | 2026-08-25 |
| alva-clinica-dental-deepen | https://puertovallartadentist.com/nuestros-tratamientos/ | Full treatments page (implants, extractions, crowns, whitening, oral surgery, pediatric dentistry) has no emergency item or wording | 2026-09-25 |
| alva-clinica-dental-deepen-2 | https://puertovallartadentist.com/contactenos/ | Contact page read; no consultation price published on the site itself | 2026-09-25 |
| alva-clinica-dental-deepen-3 | https://www.google.com/maps?cid=3873017283161366633&hl=en | Reviewer accounts show 1-285 prior reviews; dates spread 2016-2026; histogram 5★ 207 / 4★ 1 / 3★ 2 / 2★ 2 / 1★ 5 (not concentrated) | 2026-09-25 |
| alva-clinica-dental-deepen-4 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Alva%20C… | TripAdvisor TypeAheadJson search returned only destination/attraction results, no dentist match | 2026-09-25 |
| alva-clinica-dental-deepen-5 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Alva%20C… | TripAdvisor search for "Alva Clinica Dental" on 2026-09-25: 12 results (Alva hotels and clinics elsewhere); none is this clinic | 2026-09-25 |
| alva-clinica-dental-deepen-6 | https://www.whatclinic.com/dentists/mexico/puerto-vallarta/clinica-… | WhatClinic profile "Clínica Dental Plaza Marina", read 2026-09-25: Centro Comercial Plaza Marina Isla G26A, principal dentist Dr. Fernando Penalva, 16 verified patient reviews; the clinic's own site gives Plaza Marina Isla G-26 A, phone (322) 221 0165 and Dr. Fernando Peñalva | 2026-09-25 |
| alva-clinica-dental-deepen-7 | search:best dentist Puerto Vallarta | Web search on 2026-09-25: results 1–9 were whatclinic.com, yelp.com, puertovallartadentistry.com, bocaoficinadental.com, dentalestetic.dentist, dentalsolutionsvallarta.com, dentaldepartures.com, riograndedental.com, en.wikipedia.org; the clinic's site and name were not among them. | 2026-09-25 |
| alva-clinica-dental-deepen-8 | search:English speaking dentist Puerto Vallarta | Web search on 2026-09-25: results 1–9 were tripadvisor.com, banderasnews.com, whatclinic.com, pvsmile.com.mx, riograndedental.com, dentaldepartures.com, dentalmexico.com, dentalsolutionsvallarta.com, puertovallartadentistry.com; the clinic's site and name were not among them. | 2026-09-25 |
| alva-clinica-dental-deepen-9 | search:dental implants Puerto Vallarta | Web search on 2026-09-25: results 1–9 were whatclinic.com (x3), dentalcenterpv.mx, dentalsolutionsvallarta.com, puertovallartadentistry.com, dentalestetic.dentist, dentaldepartures.com, riograndedental.com; the clinic's site and name were not among them. | 2026-09-25 |
| alva-clinica-dental-deepen-10 | search:emergency dentist Puerto Vallarta | Web search on 2026-09-25: results 1–9 were whatclinic.com (x2), tripadvisor.com, hospitalcmq.com, puertovallarta.net, justsmiles.mx, mexdental.com, dentalclinicpuertovallarta.com, thedentalhealers.com; the clinic's site and name were not among them. | 2026-09-25 |
| alva-clinica-dental-deepen-11 | search:Puerto Vallarta dental clinic for expats | Web search on 2026-09-25: results 1–9 were getglobalcare.com, dentalclinicpuertovallarta.com, puertovallartadentistry.com, dentaldepartures.com (x2), dentalsolutionsvallarta.com, riograndedental.com, dentalexpressmexico.com, dentavacation.com; the clinic's site and name were not among them. | 2026-09-25 |
| alva-clinica-dental-deepen-12 | https://puertovallartadentist.com/nuestros-tratamientos/ | All site pages read 2026-09-25 in Spanish and English (home, treatments, about, gallery, contact): no price figures anywhere | 2026-09-25 |
| alva-clinica-dental-deepen-13 | https://puertovallartadentist.com/nuestros-tratamientos/ | Full treatments page read; no filling price | 2026-09-25 |
| alva-clinica-dental-deepen-14 | https://puertovallartadentist.com/nuestros-tratamientos/ | Full treatments page read; no crown price | 2026-09-25 |
| alva-clinica-dental-deepen-15 | https://puertovallartadentist.com/nuestros-tratamientos/ | Full treatments page read; implants described with no price | 2026-09-25 |
| alva-clinica-dental-deepen-16 | https://puertovallartadentist.com/nuestros-tratamientos/ | Full treatments page read; no X-ray/imaging price | 2026-09-25 |
| alva-clinica-dental-deepen-17 | https://www.google.com/maps?cid=3873017283161366633&hl=en | Google listing, sort=newest, read 2026-09-25: owner replied to 4 of the 5 newest reviews between 2026-06-19 and 2026-08-12 | 2026-09-25 |
| alva-clinica-dental-deepen-18 | https://www.google.com/maps?cid=3873017283161366633&hl=en | Google Business Profile hours: "Saturday: 9 AM–2 PM" (weekdays close 5-6 PM) | 2026-09-25 |
| alva-clinica-dental-deepen-19 | https://www.google.com/maps?cid=3873017283161366633&hl=en | Google listing "Alva Clínica Dental Plaza Marina" (Dental clinic; Francisco Medina Ascencio S/N Plaza Marina Local G 26, Marina Vallarta, 48335 Puerto Vallarta, Jal., Mexico), read 2026-10-05 in 2 review orders (lowest-rated first, newest first): 4.9 from 217 reviews (1★ 5 / 2★ 2 / 3★ 2 / 4★ 1 / 5★ 207); 10 distinct reviews read, dated 2016-11-29 to 2026-08-10, 7 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 in 2 review orders (10 distinct reviews, dated 2016-11-29 to 2026-08-10; 4.9 from 217): recurring complaints false. |
| 2026-09-25 | Search visibility checked on 2026-09-25 for the five pending Puerto Vallarta queries: not present for "best dentist Puerto Vallarta", "English speaking dentist Puerto Vallarta", "dental implants Puerto Vallarta", "emergency dentist Puerto Vallarta", "Puerto Vallarta dental clinic for expats". |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's website in Spanish and English (treatments, about, gallery, contact), WhatClinic, a Doctoralia search, and its Google listing (newest and lowest-rated reviews). Recorded: no prices published for any treatment; no emergency care found; no structured data on the site; Saturday hours; owner replies on most recent reviews; no signs of manipulated reviews; reviewed on WhatClinic under the name Clínica Dental Plaza Marina (same Plaza Marina unit, phone and principal dentist); not listed on TripAdvisor. Still unverified: whether complaints recur (the low-rated reviews read describe different issues). |
| 2026-08-26 | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in an external-link check (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. alva-clinica-dental-doclic [https://cedulaprofesional.sep.gob.mx/cedula/presidencia/indexAvanzada.action]: https://cedulaprofesional.sep.gob.mx/cedula/presidencia/indexAvanzada.action (attempt1: getaddrinfo EAI_AGAIN cedulaprofesional.sep.gob.mx; attempt2 (+30s): Connect Timeout Error (attempted address: cedulaprofesional.sep.gob.mx:443, timeout: 10000ms), other->stable-dead on recheck) |
| 2026-08-25 | License verification 2026-08-25 against SEP RNP (dentists) and CLUES (clinics): both national registries unreachable from this environment — Alva Clinica Dental's clinic license and its 3 named doctors' cédulas could not be verified; all left null, none marked false. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website and phone; corrected postal code to 48335 (was 48354 on file) and refined address per Maps; captured first Google rating 4.9 (217 reviews); added geo coordinates and Maps URL. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.